Fully Managed Series
Our Managed Series Dedicated Servers provide you with all features you might expect from this service. Basically, our Managed Series Dedicated Servers could be seen as being a Metered Series Dedicated Server, with an additional amount of service included in managing the Dedicated Server for you. This is, we will be responsible for managing the actual server. Therefore, you will receive a complete solution to host your website on your own Dedicated Server, while we keep track of what is going on there.
All packages can be adjusted or upgraded during the order procedure.
Standard Included
- 24/7 support available
- Daily backups with 7 days retention
- Initial configuration of services
- Security configuration and updates
- Kernel updates and security patches
- Software updates and security pathes
- SMS and E-mail monitoring
- 24/7 Phone Support line for failures
- DNS cluster over 2 locations
Definition Fully Managed Servers
Ticket support
You will able to create a ticket 24 hours a day and tickets will be answered within 3 hours during office hours. For urgent support requests , not during office hours, you can reach us at our 24/7 support line.
24/7 phone support
We guarantee you that our support department will be available 24 hours a day, 7 days a week and 365 days a year for your urgent support requests.
Kernel updates and security patches
The system kernel and operating system are completely managed by WeservIT and we will take care to keep this sophistically secured and up-to-date.
Security configuration and updates
The security of your server is very important. We will make sure the server is perfectly secured. We set up an advanced firewall and we will run a full security check to prevent you against the most common security holes.
Initial Software or Modules
Would you like extra software or modules installed? WeservIT will set up this software by your requirements.
Hardware replacement service
Your server will be monitored 24/7 and failed components will be replaced immediately. You will also receive a SMS and an E-mail from our monitoring service.
Advanced DNS cluster
We have an advanced DNS cluster installed at 2 locations and we offer you the possibility to use this cluster. We can activate fallback e-mail by adding an A record to your domain settings. You will never lose e-mails anymore during an outage.
Daily Backups
Backups will be made every day with a retention of 7 days. You can download the backups from our FTP server with your own login information.
