Managed Virtual Private Servers
Are you convinced of the benefits of a VPS, but do you lack the technical skills to run the server yourself? No problem, we offer you Managed Virtual Private packages. We will take care about your server and assure you it will serve its purpose. If anything goes wrong, we will take the responsibility and remedy possible errors. By this means, you could run your business or website, while we are taking care about the technology behind it.
All packages can be adjusted or upgraded during the order procedure.
Standard Included
- 24/7 support available
- Daily backups with 7 days retention
- Initial configuration of services
- Security configuration and updates
- Kernel updates and security patches
- Software updates and security pathes
- SMS and E-mail monitoring
- 24/7 Phone Support line for failures
- DNS cluster over 2 locations
Definition Fully Managed Servers
Ticket support
You will able to create a ticket 24 hours a day, tickets will be answered within 3 hours during office hours. For urgent support requests outside office hours, you can reach us by our 24/7 support line.
24/7 phone support
We guarantee that our support department will be available 24 hours a day, 7 days a week and 365 days a year for your urgent support requests.
Kernel updates and security patches
The system kernel and operating system are completely managed by WeservIT, we will always make sure to keep this perfectly secured and up-to-date.
Security configuration and updates
The security of your server is very important, we will always make sure to keep this perfectly secured. We set up an advanced firewall, we will run a full security check to prevent you against most used security holes.
Initial Software or Modules
Do you need extra software or modules installed? WeservIT will set up this software by your requirements.
Hardware replacement service
Your server will be monitored 24/7, failed component will be replaced immediately and you will also receive a SMS and E-mail from our monitoring service.
Advanced DNS cluster
We have an advanced DNS cluster installed over 2 locations, we offer you the possibility to use this cluster. We can activate fallback e-mail by adding an A record to your domain settings. You will never lose e-mails anymore during an outage.
Daily Backups
Backups will be made every day with a retention of 7 days. You can download the backups from our FTP server with your own login information.
